Carolina Guariniello

Carolina Guariniello is Harbor London’s Operations Manager and CQC Registered Manager, with a professional background spanning clinical healthcare and operational management.

She began her career as a dentist in Brazil before moving into healthcare operations. Since then, she has focused on keeping patients safe and leading teams of different health professionals.

At Harbor, she oversees how services run day to day, and she keeps the systems behind them up to the standards expected of a regulated provider.

Professional Background & Qualifications

Carolina qualified as a dentist in Brazil in 2008 and later transitioned into healthcare operations management.

Together, her dental training and recovery coaching give her first-hand knowledge of clinical care and of the recovery work Harbor offers.

Healthcare Leadership & Experience

Carolina held leadership roles in healthcare abroad before moving to the UK with her family in 2018. Here, she became Clinical Manager for a dental organisation that ran an out-of-hours NHS service across Leicestershire and Rutland.

In that role, she worked closely with clinical teams and the Care Quality Commission (CQC), the regulator for health and social care in England, to keep the service safe and improve its operation.

At Harbor, she coordinates services across a wide-ranging team and makes sure the clinic meets its regulatory obligations. As CQC Registered Manager, she is the person accountable to the CQC for the safety and quality of Harbor’s services.

Approach to Care

Carolina’s move into addiction and mental health care came from a wish to help people lead more fulfilling lives. Her focus, therefore, is on building systems that help clinical and support staff work safely and pull in the same direction.

Having worked as a clinician and behind the scenes, she understands how decisions about rules and procedures shape what patients experience each day.