Kimi Parsottam
Treatment Coordinator
Professional Experience
الخبرة المهنية
专业经历
Having recently joined the business as a Treatment Co-Ordinator, Kimi brings enthusiasm, dedication, and a collaborative mindset to the team. With extensive experience leading client interactions across face-to-face meetings, email, and phone communication, Kimi ensures every client enjoys a seamless and positive journey with us. She thrives in dynamic, fast-paced environments, offering innovative solutions where adaptability, proactiveness, and analytical thinking are key.
Kimi Parsottam is a Treatment Coordinator at Harbor London. She looks after the practical side of treatment for clients and their families, from the first assessment through to admission and beyond.
For clients, she is someone they can turn to with questions, and she makes sure the arrangements around their care are in place.
Kimi works closely with Harbor’s clinical and operations teams to help ensure that each client’s agreed treatment plan is carried out without unnecessary gaps.
Professional Background & Qualifications
Before joining Harbor, Kimi spent several years as a volunteer mentor with the charity Focus. There, she supported children of all ages with a range of mental health needs, helping them build skills such as leadership and teamwork.
She also has extensive experience working with clients, whether in person or by phone and email. At Harbor, she handles the practical and administrative side of care for clients and families.
Professional Experience
As a Treatment Coordinator, Kimi passes information between clients, their families and the professionals involved in their care. As treatment progresses, she tracks each client’s practical needs and ensures they are addressed.
When a client moves from one stage of treatment to the next, she explains what will change and helps them prepare.
Approach to Care
Kimi is organised and responds quickly, and her focus is on making treatment feel clear and manageable for clients and families.
If a client or family member raises a question or concern, she makes sure it reaches the right person at Harbor.
Areas of Expertise
- Treatment coordination and practical arrangements
- Client and family communication
- Admission and treatment logistics
- Coordination between clinical and operations teams
- Administrative support throughout treatment
- Transitions between stages of care
- Client enquiries and concerns
- Volunteer mentoring and youth support
- Client communication
Languages Spoken
- English
- Gujarati
